It was a horrible experience.the attitude of the staffs was really annoying.the services provided by them was really bad and was having a harsh behaviour towards the customers.i would suggest the travellers to not visit this hotel.hotel services must be provided politely.they are mainly depended on tourism sectors.but in their case they are not ready to behave nicely and provide us with minimum hospitality.these kind of hotels are really shamefull for our country as well as our tourism sector.i would not reccomend anyone to visit this particular hotel.these kind of hotels should be shut down immediatly.i hope the authorities will take suffivient actions agsinst them.

We had a very nice stay at Shola Crown Resort. The staff is very attentive and all of a remarkable kindness. Mr. Binu at the reception helped us a lot and very well advises for our return transport. The pool and the scenery is absolutely amazing. We highly recommend this place and a big thank you to the whole team.

Loved the ambience, the location and the hospitality.

A great place to spend vacation with family and friends. The staffs were courteous and waiting to meet each and one of our needs.

Special thanks to manager Mr.Binu and Mr.Sebastian, the owner.

The food was homely and delicious.

Really happy with our trip

Excellent quality and size rooms
Infinity pool is amazing - perfect for the views
The food was good and well-priced
Secluded destination for peace
They tried really hard to give a nice time to us, and when we had a small problem with the first room they sorted it really quickly

Suggestions for further improvement:
1) The property would benefit from some secluded spots and maybe some hammocks, where guests can relax to read a book (outside the room)
2) It would be nice to have more information available in the hotel regarding local sights, especially as we were foreigners. In the end, we found out about the Kolukkumalai plantation online and the hotel was extremely helpful in arranging a guide to take us for sunrise

If you want to spend a few days amidst the clouds in Munnar, you should go and stay a few nights at Shola Crown. Our stay was simply wonderful. The food was great and the staffs were very courteous and helpful.