SHOLA CROWN RESORT
Privacy Policy
Effective Date: February 14, 2026
Shola Crown Resort (“we,” “us,” or “our”), located at Sinkukandam P.O, Bodimettu, Near Munnar, Kerala – 685618, operates the website sholacrown.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
1. Information We Collect
We may collect the following information when you make a booking, submit an enquiry, or interact with our website:
• Full name, email address, phone/mobile number
• Date of visit, number of rooms and guests
• Payment and billing details (processed securely via third-party gateways)
• Browser type, IP address, and cookies for website analytics
2. How We Use Your Information
• To process and confirm room reservations and enquiries
• To communicate booking details, offers, and updates
• To improve our website experience and services
• To comply with legal and regulatory requirements
3. Cookies & Analytics
Our website uses cookies and third-party analytics tools (such as Google Analytics) to understand visitor behaviour and improve user experience. You can manage cookie preferences through your browser settings.
4. Third-Party Sharing
We do not sell or rent your personal data. We may share information with trusted third-party service providers solely for booking processing (e.g., StayFlexi booking engine), payment processing, and website hosting. These partners are obligated to protect your data.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of electronic transmission or storage is 100% secure.
6. Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact us at reservations@sholacrown.com or call +91 80863 73999.
7. Children’s Privacy
Our website is not intended for children under 18. We do not knowingly collect personal information from minors without parental consent.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please reach out to us:
Shola Crown Resort
Sinkukandam P.O, Bodimettu, Near Munnar, Kerala – 685618
Phone: +91 80863 73999
Email: reservations@sholacrown.com
Website: www.sholacrown.com