Terms & Conditions - Shola Crown Munnar

Privacy Policy:

At Shola Crown Resort, safeguarding the security and privacy of the information you provide on our website or through calls is our top priority. Your personal information, shared with us, is meticulously recorded to ensure a seamless and dependable experience throughout your travel and stay with us. We want to instill confidence in you, assuring that the information you provide is consistently safeguarded and handled with precision for your utmost convenience.

Terms and Conditions:

Age Restriction: Guests below 18 years of age are strictly prohibited on the property.
Identification Requirements: Valid proof of identification, including Passport, Aadhar, Driving License, or Government ID, is mandatory for check-in.
Mandatory Notice: As per government regulations, it is imperative that the identity cards of all guests are provided during check-in. Compliance with this requirement is absolutely essential for allowing check-in, and failure to furnish valid identity cards may result in denial of accommodation. Your cooperation in adhering to this mandatory provision is crucial and greatly appreciated.
Pet Policy: Pets are not allowed on the premises.
Outside Food: The consumption of outside food is not permitted within the resort.

Refund & Cancellations Policy (as updated on the website):

Cancellation Notice: If cancellation is made 14 or more days prior to arrival, a full refund will be issued. Cancellations within 14 days of arrival will result in the full amount being charged.
Advance Payment: As a standard policy for our boutique hotel chain, we require 100% advance payment before arrival.
Refund Processing: Refunds for cancellations will be processed within 7 to 14 working days, as detailed on our website.

Reviews on Google

Shola Crown Resort - Munnar

4.3

Based on 1062 reviews

marudhu sahana

15:52 24 Aug 23

Amazing location and view from the hotel, food is also prepared very fresh and tasted great, amazing service by the team, will visit again soon

Anil J Francis

17:04 22 Aug 23

Excellent place just at the border..great view from the balcony.Food is good , can be improved

P Sirajudeen

17:18 16 Aug 23

The experience was awesome. It would had been a great lose if I haven't stayed there. The places and rooms give 5 star feel and the food and the staffs were so great and polite and friendly which gave me an homely feeling. The food was really awesome. The view from my room was heavenly and I enjoyed a lot. My wife just conveyed to me while heading back that the staffs are the one that made me feel that it is my home because they treated me like their own mother and father . A big handsoff to the staff team who are there.

Amit Tripathi

14:59 20 Jun 23

I recently had the pleasure of staying at Shola Crown Resort in Munnar, and I must say it was a truly enchanting experience. Nestled amidst the beautiful hills and lush greenery, this resort offers a serene and tranquil escape from the bustling city life.The accommodations at Shola Crown Resort were exceptional. The rooms were spacious, tastefully decorated, and provided a comfortable and cozy atmosphere. The attention to detail in the room decor added a touch of elegance, while the modern amenities ensured a convenient and enjoyable stay. The breathtaking views of the surrounding valleys and tea plantations from the room were truly awe-inspiring.The resort also offers a range of facilities and activities for guests to enjoy. The spa services provided a blissful retreat, allowing me to indulge in rejuvenating treatments amidst the tranquil surroundings. The outdoor pool provided a refreshing respite, and the well-equipped fitness center catered to those who wanted to maintain their exercise routine.In conclusion, my experience at Shola Crown Resort was nothing short of exceptional. The beautiful accommodations, attentive service, delectable dining options, and serene location made it a perfect retreat in Munnar. Whether you're seeking relaxation, adventure, or simply a peaceful getaway, I highly recommend Shola Crown Resort for an unforgettable stay.

Thara Senthil

05:25 20 Jun 23

Awesome scenery from the resort. Rooms were well maintained. Room service was very good. We stayed in crown suite...it was too good. We had great time in the resort. Only the thing missing is no lift. Aged ppl feel difficult to climb stairs. So they can choose rooms in ground floor.

anjali mascarenhas

06:55 26 May 23

The stay at Shola Crown Resort was absolutely fabulous. The rooms were very clean and comfortable. The view from the rooms were incredible, truly capturing what one would expect to see in Munnar.The infinity pool really enhances the vibe of the resort. Its amazing to swim around while admiring the view. However, due to the weather it can get rather cold.The food at the restaurant was pretty good. However, the service available at the restaurant was top-notch. The chef, manager and servers were all very attentive and mindful of guest preferences and requests.The General Manager Mr. Binu, and the others at the reception, were extremely helpful whenever we required anything; whether it was information about buses, or helping us book cabs and autos, they ensured we had a comfortable experience.All in all, highly recommend this resort! We had a wonderful time ♥️

Kishor R Krishnan

06:44 07 Apr 23

I am happy to provide you with a review of Shola Crown, a resort nestled amidst the beautiful mountains. The resort has several positives that make it an excellent place to stay.Firstly, the staff at the resort are polite, hospitable and are always willing to help guests. They provide prompt service and ensure that guests have a comfortable stay.Secondly, the resort is situated in a stunning location surrounded by beautiful mountains, making it an ideal spot for nature lovers. Guests can enjoy the scenic natural beauty and take in the fresh mountain air. The resort also has a beautiful pool that guests can use to relax and unwind.Thirdly, the climate at Shola Crown is pleasant throughout the year, making it an ideal getaway spot for people looking to escape the heat and humidity of the city.However, there are a few areas where the resort could improve. For example, the breakfast spread could be better, as there were no fruits or juices available on the menu. This can be a bit disappointing for health-conscious guests who prefer a nutritious breakfast.Moreover, some of the room interiors need maintenance as they look a bit worn-out. While the rooms are comfortable and spacious, it would be great if the management could pay more attention to the upkeep of the interiors.Overall, Shola Crown is a lovely resort with many positives, including its scenic location, polite staff and beautiful pool.