Privacy Policy:

At Shola Crown Resort, safeguarding the security and privacy of the information you provide on our website or through calls is our top priority. Your personal information, shared with us, is meticulously recorded to ensure a seamless and dependable experience throughout your travel and stay with us. We want to instill confidence in you, assuring that the information you provide is consistently safeguarded and handled with precision for your utmost convenience.

Terms and Conditions:

  • Age Restriction: Guests below 18 years of age are strictly prohibited on the property.
  • Identification Requirements: Valid proof of identification, including Passport, Aadhar, Driving License, or Government ID, is mandatory for check-in.
  • Mandatory Notice: As per government regulations, it is imperative that the identity cards of all guests are provided during check-in. Compliance with this requirement is absolutely essential for allowing check-in, and failure to furnish valid identity cards may result in denial of accommodation. Your cooperation in adhering to this mandatory provision is crucial and greatly appreciated.
  • Pet Policy: Pets are not allowed on the premises.
  • Outside Food: The consumption of outside food is not permitted within the resort.

Refund & Cancellations Policy (as updated on the website):

  • Cancellation Notice: If cancellation is made 14 or more days prior to arrival, a full refund will be issued. Cancellations within 14 days of arrival will result in the full amount being charged.
  • Advance Payment: As a standard policy for our boutique hotel chain, we require 100% advance payment before arrival.
  • Refund Processing: Refunds for cancellations will be processed within 7 to 14 working days, as detailed on our website.